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Discussion topic: My internet is not working

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This message was authored by Simon109 This message was authored by: Simon109

My internet is not working

My internet is not working, usually my router has 4 green lights but currently it has 2 green lights and 2 orange

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This message was authored by Fishface99 This message was authored by: Fishface99

Re: My internet is not working

Same here. Based in Maidstone Kent 

This message was authored by HelSal This message was authored by: HelSal

Re: My internet is not working

I have same problem,  but I'm in Ireland 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My internet is not working

Posted by a Superuser, not a Sky employee. Find out more

@Fishface99 @HelSal @Simon109 

At that time of night it could be maintenance taking place. This is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by 7ish in the morning contact Sky / Sky Ireland to report it. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Dean2812 This message was authored by: Dean2812

Re: My internet is not working

Same here, Portsmouth way

This message was authored by Gill-S This message was authored by: Gill-S

Re: My internet is not working

My Internet was working up to about 7.30am but then stopped. I've rebooted but no good. I have 2 green lights instead of 3. Sky checker says all OK. West Sussex
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