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Discussion topic: My internet is down

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This message was authored by: Mey1

My internet is down

My internet is down 

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This message was authored by: Nik662

Re: My internet is down

Mine too - in Redbridge. Where are you located?

This message was authored by: NorthernMonkey

Re: My internet is down

Mine too. This also means that I have no TV either as have had Sky stream for only a week. They say it should be fixed in 48 hours. Totally unacceptable to have no internet or TV for 58 hours with what Sky charge

This message was authored by: Nik662

Re: My internet is down

It just went down around 12:15am - was fine just before that.

This message was authored by: Nik662

Re: My internet is down

Which number did you use to contact sky? 48 hours is quite long! 

This message was authored by: SkyBroadband_1

Re: My internet is down

Mine down too. I'm in Fairlop.
This message was authored by: Nik662

Re: My internet is down

I'm in Hainault. So it seems like atleast affecting nearby areas as well. No human assistance at this hour, so will call in the morning hoping time fixes the situation automatically.

This message was authored by: Omg2

Re: My internet is down

Same here in Hainault

This message was authored by: Fruitbat75

Re: My internet is down

Same here, tried resetting hub etc. Nothing worked, no TV, Internet or Phone. Supposed to be working from home in the morning.

Same area as you guys, broadband check is pointless if it doesn't actually check, it says it was fine at 4am yesterday, best time to check speeds when hardly anyone is using their networks, not very honest.

This message was authored by: Daniel0210

Re: My internet is down

Posted by a Superuser, not a Sky employee. Find out more

When there are issues between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep. Hopefully it'll be back before 7.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: MarysLittleLamb

Re: My internet is down

Looks like it is affecting the Redbridge area - fingers crossed it gets fixed soon!

This message was authored by: MarysLittleLamb

Re: My internet is down

Looks like problem has been fixed now!

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