Discussion topic: My internet has dropped
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Message posted on 14 Feb 2025 01:07 AM
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My internet has dropped
No working orange light on Internet reset still not working !
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Message posted on 14 Feb 2025 01:14 AM
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Re: My internet has dropped
Same with mine just now
Message posted on 14 Feb 2025 01:15 AM
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Re: My internet has dropped
Same mine no light on internet on the hub reset is not working
Message posted on 14 Feb 2025 01:36 AM
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Re: My internet has dropped
Same with mine. Orange light on hub, no internet. The service status says everything is fine, clearly it's not. In the London area
Message posted on 14 Feb 2025 01:41 AM
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Re: My internet has dropped
Looks like everyone getting same thing and sky lying again so no issues soon as my contract up im switching ps while typing this its back
Message posted on 14 Feb 2025 01:44 AM
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Re: My internet has dropped
Mine too... **bleep**
Message posted on 14 Feb 2025 01:50 AM
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Re: My internet has dropped
Mine has been off and on the last hour
Message posted on 14 Feb 2025 01:54 AM
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Re: My internet has dropped
Message posted on 14 Feb 2025 05:49 AM
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Re: My internet has dropped
At the time of the morning you are posting it could be maintenance taking place, if it continues through the day then the first thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If this is if no help give Sky a call to report it to them.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 14 Feb 2025 06:35 AM
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Re: My internet has dropped
My internet is still down all green lights on hub and sky say it's connected but nothing working, phone, tv, Alexa, iPad etc. no way of contacting sky
Message posted on 14 Feb 2025 07:16 AM
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Re: My internet has dropped
@L+H+82 Sky's lines open from 7am.However before calling disconnect your hubfor an hour as that usually so,ves this issue.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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