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Discussion topic: My hub fasnt been deivered
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This message was authored by: Sh641
Message posted on 08 Oct 2025 11:02 AM
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My hub fasnt been deivered
My fibre optic is being fitted on Monday but I havent had my hub delivered. What phone number do i call?
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 08 Oct 2025 11:35 AM
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Re: My hub fasnt been deivered
Hubs are normally dispatched via Royal Mail to arrive a few days prior to the activation date.
Once sent out you can usually track its progress. The postie will usually leave it hidden if no one is in. You don't need to sign for it. The postie should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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