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Discussion topic: My broadband
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This message was authored by: Rhanin
Message posted on 07 Jun 2026 09:43 PM
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My broadband
I am sick of my WiFi keep being down
, the box keeps coming up with 2 amber lights about 5 times a day now, am keep having to reset the box and every time I use the app to test it, it always tells me that it's all fine when it clearly isn't!
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 07 Jun 2026 09:45 PM
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Re: My broadband
Not sure what test you have run by the app so if you haven't already try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
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