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Discussion topic: Broadband keeps stopping
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This message was authored by: 4Froggie4
Message posted on 07 Jun 2026 08:40 PM
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Broadband keeps stopping
Why does my broadband keep going offline during the evening, I have two lights go out then after a while come back on,its a total pain as stops me from watching programs
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 07 Jun 2026 09:42 PM
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Re: Broadband keeps stopping
Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
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