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This discussion topic has been answered Discussion topic: My broadband

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This message was authored by: peter-marlow+1966

Re: My broadband

Posted by a Superuser, not a Sky employee. Find out more

The router  is at the other end of the black lead with the yellow  connector  and on the the back of the router  is  two phone  sockets for the house phone  to plug  into 

P c marlow
This message was authored by: JimM1

Re: My broadband

@Rach78 The other end off the black cable with the yellow plugs, The link earlier in the post shows you all the sky hubs and how to connect to that ONT and also where to plug the landline into! Post 7...

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This message was authored by: Rach78

Re: My broadband

IMG_3590.jpeg

 

This message was authored by: peter-marlow+1966

Re: My broadband

Posted by a Superuser, not a Sky employee. Find out more

Look on the back of your  router  and you will  see the ports,  where you can plug  ethernet cables in and a phone 

Not the optical network terminal box that's  the box the fibre optic cable  comes  into your  house  and the router / hub is connected  to so it can work 

The photos  you have posted are for the ont box not the router 

P c marlow
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This message was authored by: Rach78 Answer

Re: My broadband

Thanks for your help I have sky coming out to resolve this for me 🥳

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This message was authored by: Rach78

Re: My broadband

Thanks for your help I have sky coming out to resolve this for me 

This message was authored by: Ruth98

Re: My broadband

My network isn't working 

I've tried all the steps and nothing works 

This message was authored by: Catherine114

Re: My broadband

Broadband issues

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