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Discussion topic: My broadband
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This message was authored by: JensonLangley
Message posted on 15 Apr 2025 04:25 PM
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My broadband
I paid my bill and my WiFi still isn't working can i get some help with it being put back on
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 15 Apr 2025 04:29 PM
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Re: My broadband
@JensonLangley if the service has been suspended due to late payment it wont be switched back on until the payment clears and you have set up a direct debit mandate or some other automatic payment method.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 15 Apr 2025 04:30 PM
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Re: My broadband
@JensonLangley You may need to wait for payment to clear, in addition you need to setup a new difrect debit, if payment was more than 2 weeks late you'll need to pay the followi g months also.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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