My broadband

[JayRok32]

Two days, and still heard nothing from SKY, in regards to fixing my wifi. No message, no phone call, no email, nothing. I work from home. I need my wifi.

[Highlinder]

@JayRok32  Have you ran the broadband test to see if it picks up this fault. Where is that you are from as there are reports outages in a few areas in the past few days with Sky.

[JayRok32]

Im in glasgow. Ran tests. They say it needs to be fixed. Still waiting....

[Highlinder]

@JayRok32  Did they say it was an outage or just at your property?

[JayRok32]

they havent said ANYTHING. I havent heard from them since...

[Highlinder]

@JayRok32  Is the fault still present after they said it was fixed? Has the service come back on?

[JayRok32]

Nope. STILL waiting.

[Highlinder]

@JayRok32  Have you called Sky back to see what is happening with your connection to see if the fault still is not fixed and why?

[JayRok32]

I called them...."lines are busy".....,30 minutes later, "All our lines are busy.....and blah, blah, blah". The engineers that came out, said it SHOULD, be working now. NOPE.  I asked them why this happened, their answer was, "it happens all the time, people at SKY just pull plugs, its a mess there, wires and plugs everywhere". **bleep**!!!??