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Discussion topic: My broadband keeps dropping out every 15 minutes.

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This message was authored by LouiseEllis This message was authored by: LouiseEllis

My broadband keeps dropping out every 15 minutes.

Day three of the broadband dropping out every 15 minutes. Back on within 60 seconds then drops out again! Last night it was every 5 minutes. 

spoken to sky monday they say cant see no problems on the line , an engineer wouldnt be able to fix it as its not showing a problem on the line. They will monitor and call me back not heard nothing. 

installed new router , wires and power cable still the same problem 

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This message was authored by GR07 This message was authored by: GR07

Re: My broadband keeps dropping out every 15 minutes.

I'm having the same issue! The sky app thinks everything is fine but it keeps dropping

This message was authored by miss+c+w This message was authored by: miss+c+w

Re: My broadband keeps dropping out every 15 minutes.

image.jpg

same  but mines like this

This message was authored by Carol1305 This message was authored by: Carol1305

Re: My broadband keeps dropping out every 15 minutes.

I've been having the same issues since it was installed nearly 2 months ago. Sky says they can't find any fault but the wifi and broadband keeps dropping. Not impressed so far.

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