Discussion topic: My broadband isn’t working
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Message posted on 23 Jul 2025 09:09 PM
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My broadband isn’t working
My internet isn't working. I have done the test and it says it fine but it isn't . The lights on my router are not all green one is off and one is orange. It happened earlier on today , switch it off then came back on now it's off again and can't get it to work .
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Message posted on 23 Jul 2025 09:18 PM
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Re: My broadband isn’t working
@Anne441 When you tried the service checker was this within the first hour of your broadband developed the fault or was it after, as the app does take time to pick this up?
If you have found this solution helpful please tick this as the answer.
Message posted on 27 Jul 2025 11:10 AM
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Re: My broadband isn’t working
Highlander
Thank you for response, I've managed to get to the bottom of it now . My router is faulty, a new one is being sent out.
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