Discussion topic: My broadband is poor
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Message posted on 12 Jan 2025 04:57 PM
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My broadband is poor
Good Evening, I have sky glass, a small multi room hub and my broadband is pretty poor.
Everytime I test it there is always the answer of No Issues. However, my sky glass is glitchy and freezes, particularly on live events. When my son is gaming there is next to no service in our home on WiFi.
I run my business from home and this simply isn't good enough.
surely your WiFi/broadband can cope with 10 or so devices at once?
regards
Stuart
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Message posted on 13 Jan 2025 11:03 AM
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Re: My broadband is poor
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
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