12 Jan 2025 05:07 PM
For 2 weeks my WiFi keeps dropping out. This stops our sky go TV from working. This freezes xbox games mid game. This also prevents consistent uploading and downloading from the internet. I've run tests and broadband connections are fine for now, I just need sky help to ensure a reliable connection throughout the day or compensation if you can't be more reliable. Thanks
13 Jan 2025 11:05 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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