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Discussion topic: Wifi keeps dropping out

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This message was authored by TandKids This message was authored by: TandKids

Wifi keeps dropping out

For 2 weeks my WiFi keeps dropping out. This stops our sky go TV from working. This freezes xbox games mid game. This also prevents consistent uploading and downloading from the internet. I've run tests and broadband connections are fine for now, I just need sky help to ensure a reliable connection throughout the day or compensation if you can't be more reliable. Thanks

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Wifi keeps dropping out

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
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