My broadband hub has not worked for 2 days

[Stephen29162]

 

[Tom-W19]

Hi @Stephen29162 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Stephen29162]

Can I please have an update as without broadband I and struggling to control my heating system.

many thanks 

[Greenfingers001]

Hi there, your invite was closed as you did not respond to the invitation within 48 hours,  I’ve re-escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[SianF1]

Hi I'm having the same issue intermittently. It works for a few hours then stops.