03 Nov 2024 11:56 AM
Hi, over the past week or so our Internet keeps losing connection.
Flashing orange, completely going off, then coming back on.
Can I please get help with this
Thanks
Amy
03 Nov 2024 12:03 PM
Posted by a Superuser, not a Sky employee. Find out moreFirst thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion