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Discussion topic: My box is broken
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This message was authored by: Russell41
Message posted on 22 Dec 2025 07:52 AM
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My box is broken
My WiFi has stopped working and there are no lights on the box
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This message was authored by: JimM1
Message posted on 22 Dec 2025 09:23 AM
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Re: My box is broken
@Russell41 If it is the sky Hub take a look at the link below, but no lights at all suspect either no power, psu failed or hub failed?
This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start
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