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Discussion topic: Prime video keeps stopping
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This message was authored by: Hm29
Message posted on 22 Dec 2025 09:04 AM
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Prime video keeps stopping
Keeps losing connection when watching prime video programme
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 22 Dec 2025 09:15 AM
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Re: Prime video keeps stopping
@Hm29 if other apps work normally then its an issue with the Prime app but to check it isnt an issue with your WiFi run the Network test in the Get Help menu in the Netfoix app.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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