0

Discussion topic: My WiFi isn’t working

Reply
Avatar for Seren96
Level 1 icon
What's this?
This message was authored by: Seren96

Message posted on ‎30 Aug 2024 12:10 PM

My WiFi isn’t working

I've had no WiFi for nearly 30 minutes. I've turned the router off and reset it. Still isn't working. There's an orange light on the router 

Report post
Post 1 of 3
509 Views
0 Likes
Reply
Reply

All Replies

Avatar for cookiemonsteruk
Level 16 icon
What's this?
Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎30 Aug 2024 12:40 PM

Re: My WiFi isn’t working

Posted by a Superuser, not a Sky employee. Find out more

@Seren96 

 

Could you run the service checker in your my sky app using mobile data

 

If it comes back saying no issues them click on test my wifi/connection in the blue box to update the test

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 2 of 3
494 Views
0 Likes
Reply
Avatar for Seren96
Level 1 icon
What's this?
Topic Author
This message was authored by: Seren96

Message posted on ‎30 Aug 2024 12:49 PM

Re: My WiFi isn’t working

I've tried and I phoned Sky. They can't see where the fault is and I need to wait 10 days with no wifi or TV for an engineer 

Report post
Post 3 of 3
487 Views
0 Likes
Reply
Reply