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Discussion topic: My WiFi is down

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This message was authored by: Melissa34

My WiFi is down

I have 2 orange lights on my sky box iv tried turning off but nothing happens

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This message was authored by: Shola1

Re: My WiFi is down

I'm having the same issue but when I run the test in My Sky, it says everything is ok. I have reset the router but it's still not working 😕
This message was authored by: Kristel

Re: My WiFi is down

I have the same issue. Where are you? I'm Ipswich. 

This message was authored by: Shola1

Re: My WiFi is down

I'm in Manchester 

This message was authored by: Kristel

Re: My WiFi is down

Mines an external issue and have gotta wait 2-5 days for an engineer. No working from home. No Alexa. No smart TV. No Xbox. Gotta love sky aren't yay! This is the second time in 10 months. 

This message was authored by: Tim0078

Re: My WiFi is down

Same issue in Nottingham 

This message was authored by: Reg17

Re: My WiFi is down

Same issue in Bedford. This is getting ridiculous since 4pm yesterday 

This message was authored by: AndreaHow

Re: My WiFi is down

Same issue today in Whitley bay, North east

This message was authored by: TimmyBGood

Re: My WiFi is down

Posted by a Superuser, not a Sky employee. Find out more

Annoying though individual broadband outages are, Sky supplies over six million addresses and at any particular point in time it's absolutely inevitable that some of those Openreach circuits are going to have problems.  In each case the issue needs to be pursued with Sky for diagnosis and investigation: posting here cannot begin this process.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Tongai07

Re: My WiFi is down

Mine just stopped working 30mins ago, I am in Devon.

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