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Discussion topic: How will I know if open reach have come to my home?

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This message was authored by: Bwoodman

How will I know if open reach have come to my home?

Hiya, 

 

im due to have an engineer come to the house tomorrow and set up my sky. An openreach engineer was supposed to come to

the house before and install a small grey box but I am unsure if this has been done. How do I find out? I can't see one 

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This message was authored by: GD1

Re: How will I know if open reach have come to my home?

Posted by a Superuser, not a Sky employee. Find out more

@Bwoodman  Your post has been moved from the Sky Glass section as this isn't related to Sky Glass

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: TimmyBGood

Re: How will I know if open reach have come to my home?

Posted by a Superuser, not a Sky employee. Find out more

@Bwoodman wrote:

An openreach engineer was supposed to come to

the house before and install a small grey box but I am unsure if this has been done. 


The Customer Service Point will be on the end of an optical cable, either arriving underground through a duct or overhead from a pole.

 

Duct delivery looks something like this:

 

1000003749.jpg

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: TimmyBGood

Re: How will I know if open reach have come to my home?

Posted by a Superuser, not a Sky employee. Find out more

@Bwoodman 

 

If it's in the UK, putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

 

It's the table and the two text lines below it which are most useful.

 

Remove any personal information (such as the address itself) if you post an image.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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