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Discussion topic: My WiFi connection has been intermittent since last night.

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This message was authored by Suzie+Leech This message was authored by: Suzie+Leech

My WiFi connection has been intermittent since last night.

My WiFi connection has been intermittent since last night. The health check says WiFi/ BB is fine, but it isn't. I can't connect my phone to the WiFi. 
the home phone  also doesn't work.

3 green lights on the router, I amber (voice light).

Very frustrating. 

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: My WiFi connection has been intermittent since last night.

Posted by a Sky employee

Hi @Suzie+Leech 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: My WiFi connection has been intermittent since last night.

Posted by a Sky employee

We are still looking to help you @Suzie+Leech . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

This message was authored by Annalise13 This message was authored by: Annalise13

Re: My WiFi connection has been intermittent since last night.

Yes I am also having this issue for a little while. At first I thought it might be the extra computer from some people staying at ours then the storm but now it's still going. Everything on router is green and checking it in the app says it's fine. But it takes ages to connect the Wi-Fi to the computer everyday and my phone cuts in and out like crazy.

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