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Discussion topic: My TV keeps telling me no internet connection but my phone is fine

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Avatar for Neil84
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This message was authored by: Neil84

Message posted on ‎04 Mar 2024 03:23 PM

My TV keeps telling me no internet connection but my phone is fine

I have turned everything off several times and TV still won't connect tells me a problem between router and ethernet cable but all secured 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎04 Mar 2024 04:01 PM

Re: My TV keeps telling me no internet connection but my phone is fine

Posted by a Superuser, not a Sky employee. Find out more

@Neil84 it could beca problem with the TV not having an IP address on start up which is issued by the hub. Check the TV's settings to see if there is a way to keep it connected during standby.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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