My ONT now has a solid red light. The service checker states there’s no issues in my area but this o

[bally01]

Hi,

My ONT has a solid red light today, I've reset but it's still the same. I know this is an external fault but the service checker states no issues in my area. Absolutely useless, I work from home and I've got nothing working since 5am

[jamesn123]

Hi @bally01 

I've escalated your post to Sky, look out for a message on the forum

[Lisa-P1987]

Thanks for escalating this. We’ve sent bally01 an invite to chat.