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Discussion topic: My Internet
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This message was authored by: Lesleybarrow
Message posted on 16 Dec 2024 06:47 PM
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My Internet
My Internet keeps going off
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This message was authored by: Doc5907
Posted by a Superuser, not a Sky employee.
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Message posted on 16 Dec 2024 07:07 PM
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Re: My Internet
@Lesleybarrow wrote:
My Internet keeps going off
To begin with try checking if there are any outages in your area using following link.
https://www.sky.com/servicechecker
If this shows no issues you could try running the line test at the following link.
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
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