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Discussion topic: My Internet connection when will it be sorted

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This message was authored by: Dalejack

Message posted on ‎27 Mar 2024 11:17 AM

My Internet connection when will it be sorted

My Internet was suppose to go live 25th march , now I've been told someone out 1st April which is a bank holiday Being charged for Internet I don't have So need to know what is going on
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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎27 Mar 2024 11:22 AM

Re: My Internet connection when will it be sorted

Posted by a Superuser, not a Sky employee. Find out more

@Dalejack If its a new service the charge shouldn't start until the service is up and running and you should be compensated for any delay see Customer Auto-Compensation | Sky Help | Sky.com

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Dalejack

Message posted on ‎27 Mar 2024 11:27 AM

Re: My Internet connection when will it be sorted

It's booked in for 1st and that's Bank Holiday Monday,  and I'm away 

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