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Discussion topic: My Broadband activation date has been changed. But I won’t be home in that day.

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This message was authored by AnandK This message was authored by: AnandK

My Broadband activation date has been changed. But I won’t be home in that day.

How can I reach someone to change the activation date? The site/app keeps saying unable to load or giving an error on login page. How can I speak with someone?

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This message was authored by GD1 This message was authored by: GD1

Re: My Broadband activation date has been changed. But I won’t be home in that day.

Posted by a Superuser, not a Sky employee. Find out more

@AnandK  If you're wanting to bring it forward that may not be possible, if you're unable to change it online yopu'll need to call.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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