no internet

[ionnnnn]

Hello i dont have internet on 40 high street !!!

[Highlinder]

@ionnnnn Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

[AlexGuerrero]

I am (Removed) and i dont have internet too

Moderator note: Removed personal/identifiable details

[Daniel0210]

@AlexGuerrero 

Your other post has been removed. Firstly it's a duplicate that's not required, and you've posted your full address on a public forum which is not a good idea. 

[AlexGuerrero]

Ok. Then answer my question 

[Daniel0210]

@AlexGuerrero 

Have you tried the advice from @Highlinder above your post? 

[AlexGuerrero]

Yes i did

[Daniel0210]

@AlexGuerrero 

Then did it find an external fault and did it allow you to arrange a visit from an engineer? If it didn't you'll need to call Sky. 

[AlexGuerrero]

Which is the number?

[Daniel0210]

@AlexGuerrero 
If you need to call Sky then if you already have a Sky Mobile or from your Sky Talk landline call free by dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling a lot of large companies the start will be an automated response which may try to send you back to the forum.

[jamesn123]

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@AlexGuerrero wrote:

Ok. Then answer my question 

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I do hope you are not as rude to everyone else in your life as you are on the forum. Keep in mind you are not speaking to Sky employees, not that it should matter as they are human beings too. You are speaking to fellow customers who donate their time to help you. 

[Daniel0210]

@jamesn123 

I did think a please and thank you would have helped.