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Discussion topic: My Bill Have said PAID. why disconnect my broadband. That is cut off

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DKMcCarthy93
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This message was authored by DKMcCarthy93 This message was authored by: DKMcCarthy93

My Bill Have said PAID. why disconnect my broadband. That is cut off

‎21 Nov 2024 10:15 AM

My Bill Have said PAID. why disconnect my broadband. That is cut off

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GD1
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This message was authored by GD1 This message was authored by: GD1

Re: My Bill Have said PAID. why disconnect my broadband. That is cut off

‎21 Nov 2024 10:24 AM

Posted by a Superuser, not a Sky employee. Find out more

@DKMcCarthy93  Are you sure it's been cutoff and not a fault? Have you run the test here https://www.sky.com/help/home/broadband/connecting-to-my-broadband/trouble-connecting/no-connection-...

 

BTW you're not talking to Sky customer services via the community.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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