@DKMcCarthy93 Are you sure it's been cutoff and not a fault? Have you run the test here https://www.sky.com/help/home/broadband/connecting-to-my-broadband/trouble-connecting/no-connection-...
BTW you're not talking to Sky customer services via the community.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
