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Discussion topic: Mr

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This message was authored by: Olegs1

Message posted on ‎01 Sep 2025 02:21 PM

Mr

Just switched to 500mb/s . Internet is getting very slow ... the promised speed doesn't exist at all .. (( ping is too high 

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This message was authored by: Chrisee

Message posted on ‎01 Sep 2025 02:40 PM

Re: Mr

Posted by a Superuser, not a Sky employee. Find out more

@Olegs1 how are you measuting speeds? If on a device connected by WiFi then it is likelybthe issue is thecspeed of the WiFi connection tomyour device. Poor wifi would also explain high latency.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Olegs1

Message posted on ‎01 Sep 2025 02:43 PM

Re: Mr

Do you know , that I have checked via PC which is connected throw the LAN  and Speedtest shows be very bad figures ! (( before my switching was really good and 256m/bit was much better though .. weird isn't ?!

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Message posted on ‎01 Sep 2025 03:02 PM

Re: Mr

@Olegs1 What does the sky service checker history show to you for the daily Broadband Speed check to the hub!

 

https://www.sky.com/servicechecker

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