0

Discussion topic: Moving to Sky Ultrafast

Reply
This message was authored by Matt28 This message was authored by: Matt28

Moving to Sky Ultrafast

Looking at moving to fibre from super fast.

 

After speaking with Sky, and doing a little research, it looks like I'll have to have a cable ran inside near to where the router will plug in. 

Originally 10 years ago, Sky was installed and they ran the tv cables from the dish into the loft, left me to pull the cable downstairs through the chimney breast (less than 10 mins) then they carried on connecting up etc. 

 

What's the chances of this happening again with the fibre cable? Has anyone done similar recently?

 

Thanks

Reply

All Replies

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Moving to Sky Ultrafast

Posted by a Superuser, not a Sky employee. Find out more

@Matt28 

 

Enter you full postal address below and post the table and notes below after removing your address from the image

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

 

It will gives us an idea of openreach preferred installation route

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Matt28
Topic Author
This message was authored by Matt28 This message was authored by: Matt28

Re: Moving to Sky Ultrafast

IMG_5393.png


Hope this is correct?

Matt28
Topic Author
This message was authored by Matt28 This message was authored by: Matt28

Re: Moving to Sky Ultrafast

IMG_5393.png

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Moving to Sky Ultrafast

Posted by a Superuser, not a Sky employee. Find out more

@Matt28 

 

Overhead feed and hoist required . It will more than likely follow the same route as the existing copper line but openreach may be open to alternatives on the day within the following parameters

 

10 metres from where the fibre enters the building and 3ft from the nearest electric wall socket but that is open to negotiation

 

What does it say at the end of the wbc fttp row re: ksi install stage

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Matt28
Topic Author
This message was authored by Matt28 This message was authored by: Matt28

Re: Moving to Sky Ultrafast

IMG_5394.png

This message was authored by Chrisee This message was authored by: Chrisee

Re: Moving to Sky Ultrafast

Posted by a Superuser, not a Sky employee. Find out more

@Matt28 the chance you will be allowed to install the fibre connection yourself is zero. As @cookiemonsteruk points out the ONT unit needs to be installed near a power socket and is likely to be near where your phone line enters the proprty. However the connection from the ONT to the Sky hub uses ethernet cable which you can run yourself and the hub does not need to be near the ONT. However you cannot mix the WAN traffic that uses the link from the ONT to the Hub with LAN traffic from your hub to wired devices.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Moving to Sky Ultrafast

Posted by a Superuser, not a Sky employee. Find out more

@Matt28 wrote:

 

What's the chances of this happening again with the fibre cable? Has anyone done similar recently?

 


The optical cable up to the ONT is part of the national Openreach network: civilians aren't allowed to touch it and that route is almost certainly outside the scope of a 'normal' installation.  Beyond the ONT it's up to you (but they are extremely unlikely to locate an ONT in a loft even if there's mains power available there)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Moving to Sky Ultrafast

Posted by a Superuser, not a Sky employee. Find out more

@Matt28 

 

1 stage install is the easiest and would normally be a 9 day lead time from date of order.  However the hoist could extend that to 2-4 weeks depending on the  openreach hoist team availbility so i assume thats a cherry picker.

 

The advice re the route of install would remain the same.  Make detailed on your preferred route and let openreach on the day . Hint tea and biscuits do help 😁👍

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Matt28
Topic Author
This message was authored by Matt28 This message was authored by: Matt28

Re: Moving to Sky Ultrafast

Essentially all I'm asking is, if it can be ran into the house at loft height (where the existing copper line comes in) then if I can feed the cable downstairs, which is within 10m distance, then they can carry on with the installation process. 

Thanks for the help

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Moving to Sky Ultrafast

Posted by a Superuser, not a Sky employee. Find out more

@Matt28 

 

On the face of it i would say its do able.

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Matt28
Topic Author
This message was authored by Matt28 This message was authored by: Matt28

Re: Moving to Sky Ultrafast

Am I right in thinking there is only 3 Ethernet ports on the hub for ultrafast? 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Moving to Sky Ultrafast

Posted by a Superuser, not a Sky employee. Find out more

@Matt28 

 

There's an integrated 4-port switch in the Sky Broadband Hub (and the new Max Hub), but one of those ports (#4) is designated as the WAN connection to the ONT so with FTTP only three are available for other use.

 

sky_broadband_hub.jpg

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Moving to Sky Ultrafast

Posted by a Superuser, not a Sky employee. Find out more

@Matt28 wrote:

 if I can feed the cable downstairs, which is within 10m distance, then they can carry on with the installation process. 


Strictly speaking they shouldn't let you handle the optical pigtail: whether they do so or not you'll find out on the day.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Matt28
Topic Author
This message was authored by Matt28 This message was authored by: Matt28

Re: Moving to Sky Ultrafast

So I've got a date of 17th October for the Sky engineer to come into the property.

 

Is this also the date that Openreach will generally come aswell? 

 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion