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Discussion topic: Moving the internet hub

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This message was authored by: lisascurry

Moving the internet hub

Can I arrange to have my internet hub moved to a different part of the house as we keep getting very bad signal and have 3 boosters already.

I am having a new roof added right now so it would be an easy time to run the cable to the middle of the house and have the hub there instead so we stop having these issues.

 

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This message was authored by: TimmyBGood

Re: Moving the internet hub

Posted by a Superuser, not a Sky employee. Find out more

@lisascurry 

 

Typically, no. What you can request (and pay for) is relocation of either the master socket (for ADSL, FTTC or G.fast) or the ONT (FTTP)

 

ISPs have no obligation to relocate their router just to improve local WiFi.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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