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Discussion topic: Moving the internet hub
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This message was authored by: lisascurry
Message posted on 27 Aug 2025 03:09 PM
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Moving the internet hub
Can I arrange to have my internet hub moved to a different part of the house as we keep getting very bad signal and have 3 boosters already.
I am having a new roof added right now so it would be an easy time to run the cable to the middle of the house and have the hub there instead so we stop having these issues.
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
Find out more
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 27 Aug 2025 03:20 PM
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Re: Moving the internet hub
Typically, no. What you can request (and pay for) is relocation of either the master socket (for ADSL, FTTC or G.fast) or the ONT (FTTP)
ISPs have no obligation to relocate their router just to improve local WiFi.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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