0

Discussion topic: no internet even though it has been activated

Reply
Avatar for Ness14
Level 0 icon
What's this?
This message was authored by: Ness14

Message posted on ‎27 Aug 2025 03:03 PM

no internet even though it has been activated

My activation day is today and I received a text saying my broadband has been activated. On my hub, power is green and wifi is green but the internet isn't even amber, it doesn't light up. What do I do? 

Report post
Post 1 of 3
105 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎27 Aug 2025 03:05 PM

Re: no internet even though it has been activated

Posted by a Superuser, not a Sky employee. Find out more

@Ness14   Activation can take up until midnight to complete

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 3
102 Views
0 Likes
Reply
Avatar for Ness14
Level 0 icon
What's this?
Topic Author
This message was authored by: Ness14

Message posted on ‎27 Aug 2025 03:07 PM

Re: no internet even though it has been activated

Even after I received a text saying my broadband is active? 

Report post
Post 3 of 3
96 Views
0 Likes
Reply
Reply