Discussion topic: Additional Sky Max Pods
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 27 Aug 2025 03:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Additional Sky Max Pods
I have recently upgraded to sky fibre gigafast, and sky Max.
however the new router is giving worse coverage in my home. Mainly I think down to the fact I'm on SkyQ and didn't realise the additional mini boxes work as a WiFi mesh, but the new router doesn't support this.
i received one sky max pod, and that works perfectly where I used to have the old sky hub booster, however the rooms at the back of the house now get minimal WiFi (1.58Mbps).
I contacted sky to ask for an additional pod, but there sending an engineer round.
is this really needed? I just moved the pod I have into one of the back rooms and immediately got great WiFi in there (downside is I now have poor WiFi in the room I took it out of).
I know an additional pod would resolve this issue altogether as I've just tried it so do I really need to waste an engineers time? Is there know way sky can just send another pod?!? It's a plug and takes 2 seconds to install! All an engineer is going to do is to see the slow speed and do that anyway?
thanks
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 27 Aug 2025 03:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Additional Sky Max Pods
A 'wireless engineer' visit is specified in the terms of the 'Enhanced Wall to Wall WiFi Guarantee' before additional pods are allocated.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 27 Aug 2025 04:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Additional Sky Max Pods
@Tom6891 The Engineer is supplied and to also give you the benefit of his/her experience regarding mesh and pods reaction etc!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page