03 Jul 2024 02:43 PM
03 Jul 2024 02:52 PM
Posted by a Superuser, not a Sky employee. Find out more
Broadband from a particular ISP has to be specifically provisioned at a particular address: it doesn't follow an ISP router around the national telecoms network.
You'll need to order service at the address by booking a Home Move: that will confirm which broadband technology is available and whether new cabling is required (particularly for FTTP)
Unfortunately you're looking at a minimum two week lead time to receive service.
03 Jul 2024 02:50 PM
Posted by a Superuser, not a Sky employee. Find out more@Paulo13 You need to book a home move to take your services with you, you should be able to do that via this link https://www.sky.com/moving-home if it doesn't work you will have to call, be aware there is a minimum 10 working day lead time for broadband nstall and activations.
03 Jul 2024 02:52 PM
Posted by a Superuser, not a Sky employee. Find out more
Broadband from a particular ISP has to be specifically provisioned at a particular address: it doesn't follow an ISP router around the national telecoms network.
You'll need to order service at the address by booking a Home Move: that will confirm which broadband technology is available and whether new cabling is required (particularly for FTTP)
Unfortunately you're looking at a minimum two week lead time to receive service.
03 Jul 2024 05:42 PM
Thanks man.. All resolved now, aye unfortunately I have to wait 2 weeks.. Anyway my fault.. Thanks for your help 💪
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