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Discussion topic: Moving house - address issue

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This message was authored by: answer-me-pls

Moving house - address issue

After confirming twice my new address, it still says the engineer will come to my old address. Sky customer service does not seem to exist as there is no way of contacting them. Can anyone give me a number for them, or help in any way, please? 

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This message was authored by: GD1

Re: Moving house - address issue

Posted by a Superuser, not a Sky employee. Find out more

@answer-me-pls  There is nio specific number.  You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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