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Discussion topic: Moving home

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Avatar for Mehdi5
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This message was authored by: Mehdi5

Message posted on ‎26 Dec 2025 12:10 PM

Moving home

Hi I'm moving home tomorrow can you help me for this matter please 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎26 Dec 2025 12:21 PM

Re: Moving home

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@Mehdi5 

What help do you need ?

 

If you want to move your broadband to your new home then you need to give Sky 14 days notice to do this so have you done this yet ?

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Message posted on ‎26 Dec 2025 12:22 PM - last edited: ‎26 Dec 2025 12:25 PM

Re: Moving home

Posted by a Superuser, not a Sky employee. Find out more

@Mehdi5 

 

https://www.sky.com/moving-home 

 

Note that you should have booked a Home Move three weeks ago.  Realistically if you haven't made contact before now you aren't going to get an activation date at the new address much before the end of January.

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This message was authored by: Daniel0210

Message posted on ‎26 Dec 2025 12:58 PM

Re: Moving home

Posted by a Superuser, not a Sky employee. Find out more

@Mehdi5 

The Book Home Move links appear to be down at the moment. Not sure if that is because it's a Bank Holiday but you may need to call Sky to arrange. 


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This message was authored by: TimmyBGood

Message posted on ‎26 Dec 2025 01:04 PM

Re: Moving home

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210 

 

On my phone it diverts to the My Sky app so I didn't go any further.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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