24 Nov 2023 08:45 PM
25 Nov 2023 01:24 AM
Have you activated the sky Vip service via the my sky app?
25 Nov 2023 03:56 AM
Hi thanks yes I believe so . I am moving in 2 weeks but can't as keeps saying in not a premium member
25 Nov 2023 05:58 AM
Posted by a Superuser, not a Sky employee. Find out moreHave a look at this link for some general advice on a home move (if you haven't seen it already).
https://www.sky.com/moving-home
25 Nov 2023 11:02 AM
Thank you it just comes up you need a premium account to do this
25 Nov 2023 11:51 AM
Posted by a Superuser, not a Sky employee. Find out more@Youngscars you need to call Sky to arrange your move where the online tool doesn't work. Note moving broadband has a minimum 14 day leadtime.
26 Nov 2023 10:43 AM
Thank you I will do thos
26 Nov 2023 12:19 PM
Posted by a Superuser, not a Sky employee. Find out more
I'm not sure of the relevance of a 'premium account' other than perhaps for weekend bookings.
26 Nov 2023 12:26 PM
Tbh not sure been with sky for some time just seams silly you can't do it via there site just cause not a premium member
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