Discussion topic: Moving home logistics
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Message posted on 28 Jan 2024 09:51 AM
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Moving home logistics
Contacted Sky ten days ago to notify of home move. Was told new hub would be sent to new address and given a date for services to begin.
I have now received a letter to my old address stating my "new service" will start at *this* old address on the date I chose. In my account it also says the hub will be delivered to my old, not new, address.
Is this just poor communications from Sky, or have they actually screwed up and managed to move my address from my old address....back to my new address?
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Message posted on 28 Jan 2024 09:53 AM
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Re: Moving home logistics
Back to my old* address!
Message posted on 28 Jan 2024 09:59 AM
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Re: Moving home logistics
@LJH123 You will need to call Sky to resolve this.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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