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Discussion topic: Moving delay

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This message was authored by Glennywise This message was authored by: Glennywise

Moving delay

Why is there such a delay between moving house and activating broadband when it's literally plugging a box in the wall?

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This message was authored by daveNOS This message was authored by: daveNOS

Re: Moving delay

Posted by a Superuser, not a Sky employee. Find out more

 


@Glennywise wrote:

Why is there such a delay between moving house and activating broadband when it's literally plugging a box in the wall?


@Glennywise Its not just "plugging a box in the wall", depending on what service your getting it could mean having fibre infastructure and an ONT installed(for FTTP), or at the very least having your property connected at the cabinet and exchange(for FTTC), all of which is dependent on the availability of Openreach engineers in your area.

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