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Discussion topic: Sky Max hub - Wifi 6

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This message was authored by Chris11521 This message was authored by: Chris11521

Sky Max hub - Wifi 6

Hi,

Quick question but is it possible to turn off Wifi 6 on the Sky max hub router?

So I can use WifI on my phone

 

Thank you 🙂

 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Max hub - Wifi 6

Posted by a Superuser, not a Sky employee. Find out more

@Chris11521 

 

WiFi 6 is an international hardware standard rather than something which can be turned off.

 

Do you perhaps mean WPA3 encryption, which is part of the WiFi 6 specification?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Chris11521
Topic Author
This message was authored by Chris11521 This message was authored by: Chris11521

Re: Sky Max hub - Wifi 6

I'm a bit confused really, as I was told that in order to connect my phone reliably to a router the Wifi6 must be turned off.

 

apparently its also called  IEEE 802.11ax. 

but I don't know where this option to change that is in the router.

This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky Max hub - Wifi 6

Posted by a Superuser, not a Sky employee. Find out more

@Chris11521 the WiFi Max hub is automatically backward compatable with all earlier WIFi standards and you cannot switch the unit to WiFi5 or older standards. My WiFi5 devices connect properly to my WiFi Max hub as do the few devices only supporting 

 

To simplify the naming the standard 802.11ax is now also known as wifi6 while 802.11ac is now known as Wifi5 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Chris11521
Topic Author
This message was authored by Chris11521 This message was authored by: Chris11521

Re: Sky Max hub - Wifi 6

Thankyou,

I'll just have to wait for Samsung to release a fix for my phone then.

It's kind of irritating that it keeps connecting and disconnecting to the WiFi 

A known issue with the Galaxy s23 FE but I didn't realise how annoying it can be as sometimes it will remain connected to the WiFi for hours then the next day you're constantly having to manually disconnect and reconnect it every few minutes.

 

Its not a Sky issue at all but seemingly one which affects certain Samsung phones using WiFi6 and the solution given was to switch off Wifi6 which sadly doesn't seem to be able to be done 😞

It however seems a bit better with the 5ghz band off so I'll keep it like that for the time being

 

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