Moving House - Activating Broadband in new house but delivering box to current house

[AmyCole96]

Hi,

I'm moving into a new place over the coming month, got the keys yesterday. I was planning on getting sky glass, TV, and broadband all together, aiming to get the TV delivered this Saturday and broadband installed next Friday. 

How do I get broadband activated at the address I'm moving to, but delivered to my current address, as I work during the week so not possible for me to be at the new house for the delivery, and there is not really anywhere safe to leave the delivery especially if I can't pick the delivery date. Is the address I put in during the check availability part your activation address and then I can put my current address in the delivery bit, or is the delivery address put down for both activation and delivery?

Many thanks,

Amy

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.