V long story here but Im pulling my hair out at the moment 🙂
I ran into a problem last week with my old Sr203 Router. This was connected by Wifi to one se210 that then connected wifi to the main q box, then a further wired connection in to a 24 switch hub to supply the whole house (vv thick walls and large rather than high footprint). All was working until thursday when part of the wired network lost connection suddenly. Nothing would bring it back although the Mac I had wired directly to the router still had connection.
My Sky q boxes are both hard wired via cat 6, and at the 2 points they terminate there is a further network switch for all the other devices like tvs /dvd etc. The hard wiring is professionally done and installed in the structure of the house, so not a cobbled together solution.
The wired sky q mini boxes also both lost connection, and the further hard wired se210 that provided a wifi link to the more distant part of the house dropped. All had been working perfectly previously.
A discussion with tech support (or so i thought) resulted in an 'upgrade and some cost savings' and a Max hub and Pod being delivered the following day. Of course I wasnt told the Max hub doesnt work with Se210 kit so I basically then had some internet to some of my wired and wifi non sky devices, but nothing to my Sky Q main box, and therefore nothing to my hard wired q minis. At the same time I changed over to a further brand new non managed TP Gigabit switch.
Cue 2hrs of calls to further tech support, changing the wifi security to WPA2, and joining the network using 'non sky supplied equipment' for the sky q box to find wired network, then drop it then pick up and drop ad infinitum. It was arranged for a sky Tech engineer to come today to solve this issue and put in a further 2 pods to get the wifi running round the house.
If youre not tired of living yet, by this point I have NO sky, but wired connections to my samsung tv's, my computers in 3 seperate rooms, and strong wifi next to the router and the 1st pod. Enough to watch tv last night.
2 hrs later - we tried to connect the internet direct to the sky q box to by pass all the SE210's only to find the ethernet port was faulty on the sky q, so a further engineer visit was arranged for a new Sky q box to be fitted and full hardwiring to the point this was installed.
In the meantime, we set up the further pods, one wired and one as a stand alone, to join the already existing wired one. During which time the router started experiencing multiple timeouts when connected to the network switch. So the switch was disconnected and the timeouts stopped. Cue 3 hrs of individually disconnecting the network and all the pods, and checking the cables whist reconnecting one at a time ensuring no timeouts and finally all was then set back up. I knew I wouldnt get Q but at least I could watch TV until a new Q box came.
So I reset the wired tv connections for them to all work beautifully in both the rooms needed.....
.......For 10 minutes.
only to now discover the Sky max router was apparently no longer sending anything through the network switch to certain ethernet ports, but I could strangely connect the mac to the router or the switch and get a connection. This was straight after connecting the first wired pod back up. I could sometimes connect to the different computers across the network and see their drives, but usually only if the max router was disconnected from the switch.
Basically the sky max router might or might not decide to see the network switch (and the switch has the lights flashing to say the network is connected) but there is no internet via the switch anymore. Even if i take out all the other connections to alll other devices, where I used to still be able to connect my mac to the switch and then to the router, that has gone. The connections to the other ethernet points have all gone, despite then showing as connected on the switch. One of the main ethernet connections (that I use for my main tv and a mini has now no lights when connected to its local switch which was working before hand - its as if the internal wire has been broken or disconnected completely, yet I fail to see how the sky equipment could do such a thing.
Ive even gone back to the old set up (but the router is probably the problem) and have no connections at all other than the wired on from one mac into the router.
SO basically, I have been missold this solution when all that was probably needed was a replacement Sr203. I now have Internet only through a direct connection to one computer and my wifi in my office. THe rest of the network now seems completely invisible and even swapping out the various 24 port hubs to try to get at least something talking to something else that used to communicate hasnt worked at all.
Recking Ive now spent around 6 hours on this today, reconncecting, labelling and gradually reintroducing devices only to be back at the point i first was in 1993 when I got a dial up modem....but it does commect at 900mbs..
Not sure if anyone has stayed to the end of this rant, but I have zero clues what to do now as the problem seems to be the routers refusing to connect to the central switch.
