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Discussion topic: Money been taken out

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Tiffany221
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This message was authored by Tiffany221 This message was authored by: Tiffany221

Money been taken out

‎15 Jan 2025 01:25 PM

Money back in my account
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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Money been taken out

‎15 Jan 2025 01:28 PM

Posted by a Superuser, not a Sky employee. Find out more

@Tiffany221 

Can you provide some more detail as to what your issue is ?

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Tiffany221
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Re: Money been taken out

‎15 Jan 2025 01:30 PM

Have have cancelled my broadband with you and you still have taken money

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caesarome
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This message was authored by caesarome This message was authored by: caesarome

Re: Money been taken out

‎15 Jan 2025 01:37 PM

Posted by a Superuser, not a Sky employee. Find out more

Not me as I don't work for Sky.

 

What date did you call Sky to give your 14 days notice to cancel and what date was the payment taken as you will still be billed during the 14 days notice period.

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Tiffany221
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Re: Money been taken out

‎15 Jan 2025 01:39 PM

Cancelled last month and money taken today

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caesarome
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Re: Money been taken out

‎15 Jan 2025 01:52 PM

Posted by a Superuser, not a Sky employee. Find out more

Do you now see a credit on your account for the amount that has been taken ?

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