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Discussion topic: Modem will not turn on and no lights

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This message was authored by Andy182qqq This message was authored by: Andy182qqq

Modem will not turn on and no lights

Hello. My modem won’t turn on anymore no light. Tried everything Recommend. Not the plug as other things work. Pleas help asap as require for work. 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Modem will not turn on and no lights

Posted by a Superuser, not a Sky employee. Find out more

@Andy182qqq if your Sky hub has failed you need to talk to Sky to get a replacement sent out so I have escalated your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye onnthe forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

 

That you use what is sold as a domestic connection for work does not get you any priority so you will havecto wait acday or so for the new hub to arrive.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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