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Discussion topic: Mobile won't connect to internet

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This message was authored by: Sam20_

Message posted on ‎01 Apr 2025 09:14 PM

Mobile won't connect to internet

Switched to sky 25.3.25. All devices connected to wifi apart from 2 Samsung mobiles. Been googling and it says about MAC addresses. Found IP router address but can't sign in to add the phone MAC address. Any Help please would be appreciated.
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎01 Apr 2025 09:53 PM

Re: Mobile won't connect to internet

Posted by a Superuser, not a Sky employee. Find out more
@Sam20_ wrote:
All devices connected to wifi apart from 2 Samsung mobiles.

What is happening when you enter the Wifi password in them to connect them ?

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This message was authored by: Sam20_

Message posted on ‎01 Apr 2025 09:55 PM

Re: Mobile won't connect to internet

It says 'Couldn't authenticate connection'

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