no broadband

[Mel140]

no internet sicne the 22/3/25, keeps saying outage ina rea,howver saying that outreach will work on it and should no more than two working days however we are in 1/4/25 and still nothing or no udpates. what is going on? is everyone else afefcted by this too? I am so confused this ahs afefcted our household so much 

[GD1]

@Mel140   Only Sky can provide an update to the outage

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.