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Discussion topic: Mobile devices drop WiFi connection iphone

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This message was authored by Holdensky This message was authored by: Holdensky

Mobile devices drop WiFi connection iphone

Mobile iPhone devices drop WiFi signal and seem to buffer as such, for internet speed surely this shouldn't happen. It's on multiple devices also so not isolated 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Mobile devices drop WiFi connection iphone

Posted by a Superuser, not a Sky employee. Find out more

@Holdensky work out where in your home thst is happening. WiFi dead spots are quite common as the signal from the router can be blocked by anything metal in the path annd just because therecare too many solid objects between the device and the hub. There is a useful,app called wifi sweetspots thst helps you find those places. The solution usually either involves moving the hub - having it higher and out innthe open can help or getting additional kit such as extenders thst Sky can providecas part of https://www.sky.com/help/articles/sky-wifi-max

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Holdensky
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This message was authored by Holdensky This message was authored by: Holdensky

Re: Mobile devices drop WiFi connection iphone

Thanks for the reply, I already have a booster and the hub is situated well. The same set up used on previous sky set up now changed 2 weeks ago and having this problem. Not just once or twice but regularly and on multiple devices 

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