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		Discussion topic: Missed Fibre Installation appointment.
					
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	This message was authored by: Lordbasil
		
			
					
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
	
	
			
	
	
	 
	
	
	
				
		
			
				
					
						
	
			
	
	
	
	
	
		
	
	
	
	
	
	
	
			
					
				
		
	
	
		
			
		
			
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
			
		
				
		
			
					
		
	
		
			
				
					
					
						
		
		
	
	
	
	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
	
	
		Message posted on 06 Sep 2025 03:03 PM
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							Missed Fibre Installation appointment.
						
					
					
				
			
		
	
			
	
	
	
	
	
BT Openreach failed to keep their appointment yesterday to install my Sky fibre connection.
They said they'd come between 8am and 1pm but never showed. I have various text messages from them confirming this appointment so I book a half day holiday from work that has been wasted.
Very poor service.
How do I go about being compensated for this?
					
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	This message was authored by: caesarome
		
			
					
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
	
	
			
	
	
	 
	
	
	
				
		
			
				
					
						
	
			
	
	
	
	
	
		
	
	
	
	
	
	
	
			
					
				
		
	
	
		
			
		
			
Posted by a Superuser, not a Sky employee. 
Find out more
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
			
		
				
		
			
					
		
	
		
			
				
					
					
						
		
		
	
	
	
	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
	
	
		Message posted on 06 Sep 2025 04:20 PM
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							Re: Missed Fibre Installation appointment.
						
					
					
				
			
		
	
			
	
	
	
	
	
This link explains the credit process:
https://www.sky.com/help/articles/auto-compensation
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		If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
					
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