@Paulwillis1
Broadband doesn't follow a router around the national network.
Did you book a Home Move through Sky, and has the activation date which would have been assigned during that process arrived?
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
